Privacy Policy

Your Privacy is Important to us!

New data protection legislation came into force in the UK on 25 May 2018. The new laws update current data protection legislation including the Data Protection Act 1998, increase the privacy protection of all UK and EU citizens and reduce the risk of data breaches. It applies to all public and private organisations processing personal data.
The EU Common Provisions Regulations (CPR), and Article 6 of the European Regional Development Fund (ERDF) Regulation require the Ministry for Housing Communities and Local Government (MHCLG), as the managing authority for the programme, to monitor and evaluate ERDF-funded activities. In order to conduct monitoring and evaluation (including the summative assessment) and to ensure compliance, the collection of personal data is required.

In general, you can visit our website without telling us who you are or revealing personal information about yourself. We collect, maintain and use personal information you have voluntarily submitted to contact you, including via email, to respond to your comments or requests for information, or to contact you if needed in the course of processing or mailing you printed materials offered through our website. In addition, we may use personal information to provide you with the most helpful and targeted products and services to meet your needs and respond to your enquiries.

Who is the Data Controller?

The MHCLG ERDF Managing Authority is the controller for all personal data required to help deliver the ERDF programme under the terms of its ERDF Funding Agreement.
The MHCLG ERDF Managing Authority will be processing personal data in the ERDF programme according to the following lawful basis:
Article 6(1)(e) of the EU General Data Protection Regulation (GDPR):
‘processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller’.
The lawful basis for controlling or processing `special category’ data under ERDF is:
Article 9(2)(g) GDPR
“processing is necessary for reasons of substantial public interest, on the basis of Union or Member State law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide suitable and specific measures to safeguard the fundamental rights and the interests of the data subject;”

We will only store your details and communicate with you in any shape or form if you have opted in to allow us to do so. By completing the contact form on our websites, you agree to opt in and allow us to use your details as outlined above. Should you at any time wish to opt out from us contacting you please complete the contact form specifying this or contact your Launchpad Advisor and request to be removed from all mailing lists. We will then confirm that the requested action has been completed, after which time no further correspondence will be sent to you from Launchpad.

Data Retention

Depending on the nature of activities of the ERDF-funded project and the indicators listed under each activity, the following information for each direct or indirect beneficiary where these are individuals may be collected:
• name of contact point within a business (in some cases property owner) engaged with or individual engaged with
• address
• postcode
• phone number
• ethnicity
• disability
• email address
• labour market status prior to receiving support and 6 months after receiving support
• duration of support
• intensity of support
• pay details
MHCLG may collect special category data on ethnicity and disability.

MHCLG will not keep your personal data for longer than it needs but as a minimum, will retain data for two years after the closure of the 2014-2020 ERDF programme in line with the European Regional Development Fund document retention guidance to ensure MHCLG meets reporting obligations and to demonstrate compliance with EU Requirements.

Data Sharing and Transfer

Your details will be stored securely and retained in compliance with GDPR and the new Data Protection Act. This information will be used to evaluate this project and to report to the European Regional Development Fund for monitoring and evaluation purposes.

Your details will be used to support the ERDF programme research and evaluation activities. MHCLG will need to share all or some of your personal data with the national evaluator of the ERDF programme. In some cases, the national evaluator, i.e. independent external contractors commissioned by MHCLG, may use the contact details to contact a sample of direct or indirect beneficiaries for the purpose of the National Evaluation of the programme. It is likely that the survey methodology will need to incorporate a variety of approaches in order to maximise the survey response rate (for example, telephone survey, written survey, and e-mail survey) – hence the need for a variety of contact details required for each participant. MHCLG may also need to share with other government departments and the European Commission where this is necessary to test the robustness of the data gathered or to inform the National Evaluation.

MHCLG will not give any personal data to any other organisation unless needed for the purpose of the evaluation and will instruct them not to use it to contact individuals for any reasons not connected with the purpose of the National Evaluation of the ERDF programme 2014-2020 or other matters directly relating to the evaluation. If MHCLG has to pass on the data, it will only provide what is needed, and if possible will remove the details that might identify individuals personally. MHCLG will not transfer personal data outside the European Union, to third countries or international organisations.

What are your rights?

ERDF participants cannot claim the following rights in terms of ERDF personal data:
• right to erasure (“right to be forgotten”)
• right to portability of their data
The data collected is your personal data, and you have the right, subject to lawful data requirements:
• to see what data we have about you
• to ask us to stop using your data
• to ask us to delete your data, or to correct your data if there is no longer a justification to process it
• to lodge a complaint with the Independent Information Commissioner (ICO) if you think we are not handling your data fairly or in accordance with the law


We take steps to make all information received from you online as secure as reasonably possible against unauthorized access and use.

Links to Other Sites

Some Launchpad web pages may contain links to Other websites. Launchpad has no control over the privacy practices or the content of such websites. We recommend you carefully read the privacy policies of each site you visit.

Your Acceptance of Our Privacy Practices

By using this website you signify your acceptance of our Privacy Policy.

Contact Details

If you need to contact us to further discuss how we use your information, ask for a copy of the information we hold about you or make a complaint, please complete the contact form on this website or contact our Programme Management team on, telephone 01226 787535.